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Anti-pattern: Using the IBM Rational Jazz Tools in Place of a Help Desk Suite

October 20, 2015 Kenny Smith

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A common anti-pattern for the Jazz tools (RTC, RQM, and DNG) is using them in place of a true help...

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We are an information technology consulting firm specializing in the areas of Enterprise Modernization, DevOps, and process improvement. We are experts at iterative (agile) software development frameworks such as Scrum and SAFe, and in enterprise architectures such as Spring, Java EE, and other such frameworks. We have successfully helped IT organizations reduce their total cost of operations by refactoring their enterprise IT architecture, updating legacy applications, and moving to more scalable architectural patterns of development.

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