Application Monitoring and Optimization
Have you outgrown your homegrown IT help desk?
Need something more robust that can actively monitor your infrastructure to keep you aware of problems before your customers contact you?
IBM® Control Desk unified IT asset and service management software provides a common control center for managing business processes for both digital and physical assets. It enables control, governance and compliance to applications, endpoints and assets to protect critical data and prevent outages. Control Desk is IT Infrastructure Library (ITIL)-compliant, accessible through mobile devices and integrates with social media and development tools. Choose the delivery model: on premise or SaaS – Cloud (software as a service). Then seamlessly change the delivery model as your business needs evolve.
For more information and a hands on demo, you can explore a virtual tour of IBM Service Desk with this demo
Ready to try IBM Service Desk?
This free 30 day trial helps evaluate APM and later easily convert to a subscription. If you need help installing, or have questions, please feel free to call us for assistance.