IBM announces a new support portal

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Strongback Consulting

For those (like me) tired of digging through dozens of different URL’s to find the right product support site for the right IBM product, fear no more. IBM has announced the new support portal open for business as of yesterday.

As part of the IBM CIO transformation initiative, IBM has developed a best in class online technical Support Portal that helps differentiate IBM products in the marketplace. It is a no charge, value add to our clients and IBM Business Partners.

The portal is a unified, centralized view of all technical support tools and information for all IBM software, systems and services. Clients can tailor the pages to suit their needs, focus on the products they care about and organize the pages to reflect the way they work. The portal simplifies their online technical support experience, reduces the time it takes to find the information they need to solve problems, and alerts them to information that can help them avoid problems.

The new support portal is available at http://www-01.ibm.com/support/electronicsupport/portal.html.

Learn how to use it at with this video.

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