Responses to Frequently Asked Questions about IBM Lotus Notes & Domino for November 2008

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This note contains links (URLs) to technical support documents regarding
IBM Lotus Notes & Domino, as well as links to key information helping you
derive the most value from your software licenses, and helping you be the
best possible system administrator. This month’s mailing has six sections:

Announcements
Answers to Frequently Asked Questions
Open Mics/Webcasts & devWorks articles
Multimedia Modules
Featured Documents
General Self-Help

Announcements from the Technical Information and Education team
Lotus Technical Information news on Twitter Follow us on Twitter at
http://twitter.com/LotusTechInfo and keep abreast of new technical
information from a variety of sources such as product wikis,
developerWorks articles, and blogs. New to Twitter? Take two minutes to
watch a great presentation explaining Twitter in a very
easy-to-understand way: http://www.commoncraft.com/twitter.
Lotus Domino Designer wiki This new addition to the Lotus product wiki
family provides information from the Domino Designer community on
creating, deploying, and troubleshooting Domino applications. We hope
that you find the articles useful, and we encourage you to contribute.
To get started, go to http://www.lotus.com/ldd/ddwiki.nsf.
Lotus Technical Information IdeaJam Have a topic idea for an article,
Redbook, or education session? Or maybe you have an idea to improve our
information centers or product wikis. We’re providing a new way to share
your ideas and comments. Post your ideas and others chime in to promote,
demote, and offer feedback. Popular ideas are promoted to the top of the
page, so vote and make your opinion count! To see the latest ideas, go
to http://ideajam.net/ and select the “Lotus Technical Information”
IdeaSpace.

Frequently Asked Questions

Title: Key Content Resources for Lotus Notes and Domino
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg27013364

Title: Errors occur when upgrading to Notes 8.0.2
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21316968

Title: A hotfix is available for a Domino 8.0x server hang when MIME
messages with certain attachments are converted to CD format
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21318670

Title: Troubleshooting the Domino Web Access 8 contact list (Buddy
List)
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21317895

Title: Multi-user Smart Upgrade with SURunAs to Notes 8.0.1 does not
automatically launch
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21316862

Title: Frequently Asked Questions about Ultralite and the iPhone
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21317768

Open Mics and Webcasts

Title: IBM Tech Exchange Webcast recording: NSD case studies for
Domino on System i – November 4, 2008
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21322552

Title: IBM Tech Exchange Webcast on Best Practices for Domino on
System i – October 8, 2008
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21320353

Title: Open Mic Replay: Configuring Security in Domino HTTP Servers –
14 August 2008
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21315685

Find an up-to-date schedule of upcoming Open Mics & Webcasts here:
http://www.ibm.com/support/docview.wss?rs=899&uid=swg27011126

developerWorks article

Administration Process Troubleshooting Guide
http://www.ibm.com/developerworks/lotus/documentation/domino/d-ls-adminp/

Multimedia Modules

Title: Multimedia: Troubleshooting server crashes and hangs for Domino
on IBM i or i5/OS
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21304574

Title: Multimedia: Methods to set up an additional Domino server on
IBM i (formerly i5/OS)
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21307650

Title: Best practices and problem recovery tips for IBM Lotus Domino
on System i
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21293957

Title: Multimedia presentation: “Troubleshooting Lotus Domino server
crashes on UNIX”
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21296420

Title: Overview of new features in Domino 8 and 8.0.1 for UNIX
platforms
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21296689

Title: Multimedia presentation: “Troubleshooting semaphores and Lock
Manager messages”
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21297031

Featured Documents

Title: Featured Documents for Lotus Domino server
URL: http://www.ibm.com/support/docview.wss?rs=463&uid=swg21195444

Title: Featured Documents for Lotus Notes client
URL: http://www.ibm.com/support/docview.wss?rs=475&uid=swg21195443

Title: Featured documents for Lotus Domino Web Access
URL: http://www.ibm.com/support/docview.wss?uid=swg21290405

The Featured Documents pages are regularly updated to highlight frequently
requested content. For that reason, we recommend you bookmark them and
re-visit regularly.

General Self-Help Resources

Here are links to other ways that you can access IBM Lotus Notes & Domino
self-help support information on the Web:

1. My Support (http://www.ibm.com/software/support/einfo.html)

2. Lotus Support is just a click away (
http://www.ibm.com/software/lotus/support/clickaway/); learn more about
Lotus Software Self-Assist Options.

3. IBM Software Support Site design update (
http://www.ibm.com/software/support/gcnews.html)

4. New Lotus Notes Domino Wiki (http://www.lotus.com/ldd/dominowiki.nsf)

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